Smoothbean! coffee shop achieves Trip Advisor’s Certificate of Excellence for a second year running


By - Tuesday 29th August, 2017

The well-known coffee shop on Dingwall Road has been rewarded for consistently strong performance, as reported by its customers.


Photo by Smoothbean! used with permission.

Release begins: John and Pauline Hennessy, owners of the Smoothbean! coffee shop on Dingwall Road in central Croydon, are delighted to have been awarded the TripAdvisor Certificate of Excellence 2017 for a second year running.  This is thanks to the many customers who took the time to post a review on TripAdvisor following a visit to Smoothbean!

The Certificate of Excellence is awarded to businesses who achieve mostly 4 & 5 bubble reviews on the TripAdvisor site.

Smoothbean! aims to continue providing the customer service and quality products, including light lunches, salads, smoothies and soups, which resulted in this award while continuing to remain on trend and introduce new and innovative products such as its increasingly popular range of delicious vegan options.

“TripAdvisor celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing for TripAdvisor. “This recognition allows us to publicly honour businesses that actively engage with customers and using feedback to help travellers identify and confidently book the perfect trip.”

 The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least twelve months.

Release ends.
Release sender: Smoothbean! coffee shop.

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